FAQs

Where are the products sourced from?

The products are sourced directly from the countries of the product origin. They are shipped directly to our London Office for safe keeping. 

Are the products authentic?

We have made many trips to Asia to build personal relationships with the brand owner to ensure authenticity of our products. 

What are the delivery times like?

Your order is shipped directly from our London Office via Royal Mail, delivery times are estimated to be 3-5 working days. We would recommend selecting "Royal Mail Signed and Tracked" service to ensure a successful delivery.

I'm not sure about the sizing, what should I do?

We try our best to list the corresponding UK standard sizes for our products. If you would like to confirm before ordering, feel free to reach out via info@wearesoy.com or use our contact form.